Glidewell | Online Study Club

Welcome to the
Glidewell Online Study Club

Welcome to the
Glidewell Online Study Club

The Glidewell Online Study Club provides practice assistance with two goals:
  1. To ensure that you have the latest business and financial information for practice success.
  2. To provide clinical instruction to make you a stronger practitioner.

Virtual attendees of our program will receive 1 CEU per course. CEUs are granted only to those who attend live webinars. Please see our schedule below and register for these online webinars.

Upcoming Webinars

Friday, December 18

Prosthetic-Loading Single-Unit Implants: What Are My Options?

Time: 9–10 a.m. PDT

CE Credits: 1 Hour

  1. Describe the four major loading categories.
  2. Identify implant-, patient- and clinician-based facts that contribute to achieving a high primary stability.
  3. Review of prosthetic options relating to the loading categories.

Friday, January 8

What Will 2021 Look Like? How Dentists Can Successfully Navigate the Upcoming Year

Time: 9–10 a.m. PDT

CE Credits: 1 Hour

  1. Define goals and a strategic plan for improving your practice by utilizing Dr. Levin’s framework of recommendations, examples and guidelines.
  2. Understand the creative process of strategic planning and answer the singular question: Where do you want your practice to be in five years?
  3. Apply a step-by-step process to identify and activate your growth plans using specific deadlines and timelines.
  4. Identify 10 achievable goals and determine what must be done to reach them, including goals in production, revenue, cash and income using real-life, current examples and practical recommendations.

Friday, January 15

How to Successfully Survive and Thrive During the First 5 Years of a New Practice

Time: 9–10 a.m. PDT

CE Credits: 1 Hour

  1. Apply a strategic planning blueprint in order to maintain efficiency as well as generate and track practice growth.
  2. Implement the appropriate technology and equipment based on defined practice goals, including digital dentistry.
  3. Demonstrate the skills that are essential to lead and inspire a high-performing dental team.
Dr. Le

Lan Chi Le, DDS

View bio

Friday, January 22

The Immediate Implant and How to Make It Work

Time: 9–10 a.m. PDT

CE Credits: 1 Hour

  1. Learn predictable atraumatic extraction techniques that preserve bone and soft tissue.
  2. Learn protocols for socket preservation including flap design, bone grafting, membrane placement and suturing.
  3. Understand principles for successful immediate implant placement.

Previous Webinars

To view all previous webinar recordings, click here to log in or to create a new account.

Dealing with COVID-19: Dental Practice Action Plan

Air date: March 25, 2020

  1. Understand the short-term, long-term and immediate challenges to your practice.
  2. Understand the options you have regarding short-term financial obligations.
  3. Prepare a 30/60/90-day conditional plan to get through the crisis and emerge even stronger.

From an Attorney: What Dentists Need to Know About COVID-19

Air date: March 26, 2020

  1. Discuss the legal issues emerging because of the COVID-19 outbreak.
  2. Discuss employer-to-employee issues related to office closures and slowdowns.
  3. Discuss issues related to loan payments, rent and other financial obligations effected by the current situation.

Dealing with COVID-19: Communicating with Staff and Patients

Air date: March 27, 2020

  1. Explain the important principles that should guide your communications with affected staff members.
  2. Provide a framework for communicating with patients: goals and methods.

Crown & Bridge

Air date: March 30, 2020

  1. Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
  2. Review the current treatment protocols for improving clinical outcomes in each topic area.
  3. Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.

Full Dentures

Air date: March 31, 2020

Immediate Implants

Air date: April 1, 2020

  1. Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
  2. Review the current treatment protocols for improving clinical outcomes in each topic area.
  3. Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.


Dental Sleep Medicine

Air date: April 2, 2020

  1. Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
  2. Review the current treatment protocols for improving clinical outcomes in each topic area.
  3. Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.


Implant Dentistry

Air date: April 3, 2020

  1. Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
  2. Review the current treatment protocols for improving clinical outcomes in each topic area.
  3. Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.

Systemic Health and Dentistry: Patient Premedication, Antibiotics, Steroids and Pain Medication

Air date: April 6, 2020

  1. Understand how the patient’s systemic health considerations and medications will impact your treatment.
  2. Learn the benefits of proper usage of antibiotics, steroids and pain medication.

Infection Control and PPE After COVID-19

Air date: April 7, 2020

  1. Understand the equipment and materials needed to protect your staff and patients.
  2. Delineate the necessary changes to your office procedures caused by the recent coronavirus outbreak.

Understanding Your Financial Options During COVID-19

Air date: April 8, 2020

  1. Understand the options available for managing debt during this business interruption.
  2. Learn about new business loans available through recent federal legislation.
  3. Understand the options available for managing student loans during this interruption.

Socket Grafting: Simple Techniques for Ridge Preservation After Extraction

Air date: April 9, 2020

  1. Understand benefits of ridge preservation techniques.
  2. Learn materials and techniques for grafting sockets after tooth extraction.

Protecting Your Practice During COVID-19: Q&A Session with Business Advisory Panel

Air date: April 10, 2020

  1. Understand the laws and regulations for managing your staff during the crisis.
  2. Learn the three phases of emerging from business interruption to quickly return to full production.

Surgical Complications: Etiology, Management and Prevention

Air date: April 13, 2020

  1. Understand the causes of common surgical complications and learn how to prevent them.
  2. Understand how to manage complications when they occur.
Crown & Bridge Part ll: Restorative Materials and Cementation

Air date: April 14, 2020

  1. Learn indications, contraindications and handling properties of today’s most popular dental materials.
  2. Understand which cement protocol to use for various clinical situations.

Techniques for Predictable Suturing and Surgical Flaps

Air date: April 15, 2020

  1. Understand proper flap design for ideal esthetics and healing.
  2. Learn the different types of sutures and surgical needles.
  3. Understand suturing techniques that will deliver predictable healing.
  4. Review clinical tips for extractions and grafting in preparation for dental implants.

Maxi Benefits from Mini Implants

Air date: April 16, 2020

  1. Understand the indications for small diameter implants.
  2. Learn surgical and restorative protocol for treatment with small diameter implants.

Protecting Your Practice During COVID-19: Q&A Session with Business Advisory Panel

Air date: April 17, 2020

  1. Learn the three phases of emerging from business interruption to quickly return to full production.
  2. Understand the laws and regulations for managing your staff during the crisis.
  3. Understand loan options from recent legislation and SBA programs.

Implant Restorations: Cemented vs. Screw-Retained

Air date: April 20, 2020

  1. Compare the advantages and disadvantages of screw- vs. cement-retained restorations.
  2. Identify key clinical and laboratory considerations to keep in mind.
  3. Review techniques for successful cement-retained restorations.

20 Strategies to Help Your Practice Recover from the COVID-19 Crisis

Air date: April 21, 2020

  1. Understanding the three stages and 12-month timeline for recovery in the COVID-19 crisis.
  2. 20 practical and essential strategies that need to be implemented in the recovery phase from COVID-19.
  3. Why having a COVID-19 one-page strategic recovery plan is critical to a successful practice recovery and turnaround.

PPP, EIDL, and SBA: Understanding Business Loan and Grant Programs

Air date: April 22, 2020

  1.  Understand the loan and grant programs made available through recent legislation.
  2. Review the application process.
  3. Understand the regulations governing payback and forgiveness.

Provisional Restorations: Planning for Esthetic Success

Air date: April 23, 2020

  1. Understand the importance of creating a shared vision with your patient.
  2.  Know the tools to communicate your vision to the laboratory.
  3. Understand the benefits of gaining patient confidence during the provisional treatment phase.

Managing Your Investments: The Impact of COVID-19

Air date: April 24, 2020

  1. Understand market risk and your own risk capacity.
  2.  Review how markets have recovered after past declines.
  3. Understand what actions you should take now.

Principles of Occlusion for Implant Restorations

Air date: April 27, 2020

  1. Compare natural teeth and implant crowns.
  2. Optimize occlusal schemes through implant positioning and crown design.
  3. Evaluate occlusal contacts under various biting forces.
  4. Learn the effects of an increased proximal contact area.
Dental Photography

Air date: April 28, 2020

  1. Demonstrate an understanding of clinical photography and its importance to practice marketing.
  2. Identify the requirements and equipment for perfect portrait and intraoral photography.
  3. Understand different camera settings (F-Stop, ISO, shutter speed, flash power, etc.) required for clear and customized photographs.
  4. Create stylistic photographs to market your practice.

And Now What? Dental Office Strategies to Succeed in the New Normal

Air date: April 29, 2020

  1. Business and marketing to increase success during post-crisis recovery. 
  2. How technology may help. 
  3. How to empower our team.
  4. How to strengthen our mindset and behavior. 
Treatment of the Terminal Dentition

Air date: April 30, 2020

  1. Treatment planning the terminal dentition.
  2. Review of full-arch surgical principles.
  3. Restorative options for the full arch. 
  4. Long-term results of hybrid prostheses.
  5. Rationale and clinical steps involved in the full-arch monolithic implant-supported restoration.

Managing Endodontic Emergencies in the Era of COVID-19

Air date: May 1, 2020

  1. Accurately diagnose and determine case difficulty.
  2. Completely anesthetize a patient for root canal procedures.
  3. Perform palliative care.

Take Your Practice Back: Survive and Thrive in the New Dental Economy

Air date: May 4, 2020

  1. Understand the changing parameters for dental practice success after COVID-19.
  2. Learn effective techniques to maximize your practice in the new dental economy.

Social Media and Marketing Skills for Reviving Your Practice

Air date: May 5, 2020

  1. Learn the important things that need to be communicated to your patients for successful practice reopening.
  2. Learn highly effective yet inexpensive marketing strategies you can implement immediately.

Restarting Your Practice After COVID-19: Q&A Session with Business Advisory Panel

Air date: May 6, 2020

  1. Understand loan and forgiveness options from recent legislation.
  2. Understand the laws and regulations for managing your staff during the crisis.
  3. Learn the three phases of emerging from business interruption to quickly return to full production.
  4. Discuss the key strategies you must embrace to ensure a full and speedy practice recovery.
  5. Learn the expected recovery cycle in order to create a successful financial plan for your practice.

Esthetic Dentistry: Key Considerations for Predictable Outcomes

Air date: May 8, 2020

  1. How smile design impacts treatment planning and tooth preparation.
  2. Material selection and cementation tips for optimal seating and retention.

Restoring Implants Part 1: Tissue Preparation and Impressions

Air date: May 15, 2020

  1. Identify the different impression armamentarium.
  2. Review how to prepare the soft and hard tissues for an impression. 
  3. Compare various impression materials. 
  4. Discuss the implant verification jig (IVJ). 

Providing Predictably Successful Implant Treatment in Your Practice

Air date: May 22, 2020

  1. Understand how to make implants a frequent and profitable part of your practice. 
  2. Learn to present implant treatment and financing options to gain patient acceptance. 
  3. Explore a predictable surgical and restorative protocol for successful clinical outcomes. 

Immediate Treatment for Sleep Disordered Breathing: A New Practice Protocol

Air Date: May 29, 2020

  1. Understand the signs of sleep-disordered breathing.
  2. Manage sleep-disordered breathing with a provisional mandibular advancement device (PMAD).
  3. Satisfy the legal requirements of screening and utilize the appropriate appliance prior to final diagnosis.

Restoring Implants Part 2: Prosthesis Design and Shade Selection

Air Date: June 5, 2020

  1. Discuss material choices for screw- and cement-retained restorations.
  2. Review techniques for both soft and hard tissue shade selection.
  3. Understand laboratory communication needs for successful results.

Smile Design Principles for Esthetic Success

Air Date: June 12, 2020

  1. Understand facial esthetics and how they determine proper smile design.
  2. Treatment planning for patient acceptance of budget and esthetic goals.
  3. Apply the Golden Ratio principle for esthetic tooth proportion.
  4. Manage soft tissue contours.

Techniques for Predictable Suturing and Surgical Flaps Part 2

Air Date: June 19, 2020

  1. Understand proper flap design for ideal esthetics and healing.
  2. Learn the different types of sutures and surgical needles.
  3. Understand suturing techniques that will deliver predictable healing.
  4. Review clinical tips for extractions and grafting in preparation for dental implants.
Literature-Based Socket Grafting Protocol

Air Date: June 26, 2020

  1. Learn the various types of extraction sockets that dictate grafting techniques.
  2. Understand various bone substitutes and membranes used in socket grafting.
  3. Review etiology, management and prevention of socket grafting complications.

Expected Upcoming Changes in the Profession

Air Date: July 10, 2020

  1. Review of changes to office procedures caused by the recent coronavirus outbreak.
  2. Strategies for increasing practice growth.

Crown & Bridge Part III: The Key to Perfect Crowns

Air Date: July 17, 2020

  1. Understand key preparation criteria that will aid your lab in producing high-quality restorations for your patients.
  2. Learn how to address common challenges with tissue management and impressions.

RECORDING UNAVAILABLE

Using Technology to Rebuild Your Practice

Air Date: July 24, 2020

  1. Use intraoral scanning as a potential intra-office communications device.
  2. Advance treatment protocols and diagnostics with intraoral scanning.
  3. Apply digital tools for improved patient acceptance.
iTero logo
Presented in collaboration with Align Technology, Inc.

Treating Older Patients in the General Dental Practice

Air Date: July 31, 2020

  1. Manage important systemic conditions commonly encountered when treating older patients.
  2. Recognize and treat prosthetic problems found in older adults.

The 12-Month Practice Recovery Plan: A 10-Step Guide to a Faster, Stronger Rebound

Air Date: August 7, 2020

  1. Learn the three stages of staffing that will have a direct impact on practice production and practice recovery. Staffing will be the single biggest challenge facing dental practices over the next three to four years.
  2. Review the “essential eight” key performance indicators that should be tracked every day, week and month so the practice can understand its current state and make rapid adjustments.
  3. Understand the role of five-star customer service and the positive effect it will have on patient acquisition and loyalty during this difficult economic time.

Simple Steps to Successful Guided Implant Surgery

Air Date: August 14, 2020

  1. Define the protocol, including steps and techniques, for digitally guided implant placement.
  2. Demonstrate understanding of necessary steps, from CT scan to lab-created digital treatment plan for doctor approval.
  3. Identify anatomy and sources of inaccuracies.

Restoring Implants Part 3: Clinical Tips for Successful Case Delivery

Air Date: August 21, 2020

  1. Discuss seating of both screw-retained and cement-retained restorations.
  2. Review recommended cementation techniques for cement-retained restorations.
  3. Identify and compare various materials used in closing access channels.

Techniques for Predictable Suturing and Surgical Flaps Part 3

Air Date: August 28, 2020

  1. Understand proper flap design for ideal esthetics and healing.
  2. Learn the different types of sutures and surgical needles.
  3. Understand suturing techniques that will deliver predictable healing.
  4. Review clinical tips for extractions and grafting in preparation for dental implants.

Crown & Bridge Part IV: Cement vs. Bonding

Air Date: September 11, 2020

  1. Understand the difference between conventional cementation and resin bonding.
  2. Identify the indications and usage for each type of cement.
  3. Learn bonding protocols for various restorative materials.

Esthetic Implant Dentistry: Using Ceramic Implants for Challenging Cases

Air Date: September 18, 2020

  1. Learn the importance of gingival biotype and how it can influence the final esthetics of implant restorations.
  2. Understand the benefits of zirconia implants in areas of thin gingival biotype.
  3. Determine the correct treatment plan for providing zirconia implants.
  4. List the steps required for safe and effective placement of zirconia implants.
  5. Learn the steps for restoration of zirconia implants.

An Introduction to Implants for the General Dentist

Air Date: September 18, 2020

  1. Understand the benefits of implant treatment for your patients and practice.
  2. Learn the indications for implant treatment.
  3. Summarize the treatment options for replacing single teeth, multiple teeth and full arches.
  4. Create a pathway for gaining proficiency with dental implants.

Maximizing Your Practice After COVID-19: Q&A Session with the Business Advisory Panel

Air Date: September 25, 2020

  1. Discuss the key strategies to ensuring a full and speedy practice recovery.
  2. Learn the expected recovery cycle in order to create a successful practice financial plan.
  3. Understand the three phases of emerging from business interruption to quickly return to full production.
  4. Learn implications of recent legislation and SBA programs.
  5. Understand loan and forgiveness options from recent legislation.
  6. Review the laws and regulations for managing practice staff during the crisis.

The Emergency Implant in the Esthetic Zone

Air Date: October 2, 2020

  1. Diagnose and treat esthetic zone emergencies.
  2. Apply atraumatic extraction techniques.
  3. Place implant for optimum position and stability.
  4. Identify immediate esthetic provisional restorative options.
  5. Manipulate soft tissue to preserve papilla and maintain gingival harmony.

From an Attorney: How to Protect the Business Side of Your Practice in the Time of COVID-19

Air Date: October 9, 2020

  1. Protect your practice and employees by evaluating and choosing the right insurance and indemnification policies.
  2. Increase employee retention, satisfaction and output in the time of COVID-19.
  3. Understand requirements to prevent sexual harassment in the workplace and how to protect your practice.
  4. Know the rules for document retention to protect yourself from patient claims, staff issues and the IRS.

Managing Implant Placement in the Posterior Maxillary Arch

Air Date: October 16, 2020

  1. Understand the surrounding anatomy and how to develop the pretreatment diagnosis.
  2. Learn the indications for vertical sinus lifts and lateral sinus lifts and how these procedures are provided.
  3. Utilize the most favorable prosthetic designs for either cementation or screw retention.

10 Most Critical Infection Control Action Steps

Air Date: October 23, 2020

  1. List the 10 most essential infection control action steps.
  2. Explain why “control at the source” is so critical.
  3. List two reasons why “cleaning” before chemical disinfection is dangerous.

Overdenture vs. Fixed — What Are the Indications for Each?

Air Date: October 30, 2020

  1. Identify the indications for a fixed implant prosthesis and overdenture.
  2. Explain the benefits of fixed prostheses and overdentures for maximum patient satisfaction.
  3. Prevent the most common complications with fixed implants prostheses and overdentures.
Smile Design Principles for Esthetic Success Part II

Air Date: November 6, 2020

  1. Identify critical conversation points during the first appointment in order to clarify budget and gain acceptance of treatment.
  2. Utilize direct mockups and visuals to motivate patients to accept elective and cosmetic dentistry.
  3. Apply tooth templates for patient Rx and communication with specialists and laboratories.

Smiling from the Inside Out: Restoring a Smile After an Eating Disorder

Air Date: November 13, 2020

  1. Understand critical treatment planning factors for patients with psychopathological disorders that affect oral health.
  2. Select the appropriate restorative materials for patients recovering from eating disorders.
  3. Apply digital workflow to aid in smile design and restoration of deteriorated dentition.

Managing Implant Placement in the Posterior Maxillary Arch Part II

Air Date: November 20, 2020

  1. Understand the surrounding anatomy and how to develop the pretreatment diagnosis.
  2. Learn the indications for vertical and lateral lifts, as well as how these procedures are provided.
  3. Utilize the most favorable prosthetic designs for either cementation or screw retention.

Ask the Dental CPA! Get Answers to All Your Year-End Tax Questions

Air Date: December 4, 2020

  1. Taxes 101 and beyond: Plan for year-end, implement tax strategies and make 2021 a better year.
  2. Leverage loans and tax credits for your practice: PPP, HHS, FFCRA and ERC.
  3. Understand the impacts of legislative updates on your dental practice.

Understanding Forensic Dentistry

Air Date: December 11, 2020

  1. Knowledge of training and credentialing requirements for forensic dentistry.
  2. Overview of civil/criminal litigation and expert testimony.
  3. Understand the science of age estimation via dentition.
  4. Interpret bite mark evidence.

Crown & Bridge

Air date: March 30, 2020

  1. Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
  2. Review the current treatment protocols for improving clinical outcomes in each topic area.
  3. Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.

Full Dentures

Air date: March 31, 2020

Immediate Implants

Air date: April 1, 2020

  1. Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
  2. Review the current treatment protocols for improving clinical outcomes in each topic area.
  3. Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.


Dental Sleep Medicine

Air date: April 2, 2020

  1. Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
  2. Review the current treatment protocols for improving clinical outcomes in each topic area.
  3. Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.


Implant Dentistry

Air date: April 3, 2020

  1. Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
  2. Review the current treatment protocols for improving clinical outcomes in each topic area.
  3. Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.

Systemic Health and Dentistry: Patient Premedication, Antibiotics, Steroids and Pain Medication

Air date: April 6, 2020

  1. Understand how the patient’s systemic health considerations and medications will impact your treatment.
  2. Learn the benefits of proper usage of antibiotics, steroids and pain medication.

Infection Control and PPE After COVID-19

Air date: April 7, 2020

  1. Understand the equipment and materials needed to protect your staff and patients.
  2. Delineate the necessary changes to your office procedures caused by the recent coronavirus outbreak.

Socket Grafting: Simple Techniques for Ridge Preservation After Extraction

Air date: April 9, 2020

  1. Understand benefits of ridge preservation techniques.
  2. Learn materials and techniques for grafting sockets after tooth extraction.

Surgical Complications: Etiology, Management and Prevention

Air date: April 13, 2020

  1. Understand the causes of common surgical complications and learn how to prevent them.
  2. Understand how to manage complications when they occur.
Crown & Bridge Part ll: Restorative Materials and Cementation

Air date: April 14, 2020

  1. Learn indications, contraindications and handling properties of today’s most popular dental materials.
  2. Understand which cement protocol to use for various clinical situations.

Techniques for Predictable Suturing and Surgical Flaps

Air date: April 15, 2020

  1. Understand proper flap design for ideal esthetics and healing.
  2. Learn the different types of sutures and surgical needles.
  3. Understand suturing techniques that will deliver predictable healing.
  4. Review clinical tips for extractions and grafting in preparation for dental implants.

Maxi Benefits from Mini Implants

Air date: April 16, 2020

  1. Understand the indications for small diameter implants.
  2. Learn surgical and restorative protocol for treatment with small diameter implants.

Implant Restorations: Cemented vs. Screw-Retained

Air date: April 20, 2020

  1. Compare the advantages and disadvantages of screw- vs. cement-retained restorations.
  2. Identify key clinical and laboratory considerations to keep in mind.
  3. Review techniques for successful cement-retained restorations.

Provisional Restorations: Planning for Esthetic Success

Air date: April 23, 2020

  1. Understand the importance of creating a shared vision with your patient.
  2.  Know the tools to communicate your vision to the laboratory.
  3. Understand the benefits of gaining patient confidence during the provisional treatment phase.

Principles of Occlusion for Implant Restorations

Air date: April 27, 2020

  1. Compare natural teeth and implant crowns.
  2. Optimize occlusal schemes through implant positioning and crown design.
  3. Evaluate occlusal contacts under various biting forces.
  4. Learn the effects of an increased proximal contact area.
Dental Photography

Air Date: April 28, 2020

  1. Demonstrate an understanding of clinical photography and its importance to practice marketing.
  2. Identify the requirements and equipment for perfect portrait and intraoral photography.
  3. Understand different camera settings (F-Stop, ISO, shutter speed, flash power, etc.) required for clear and customized photographs.
  4. Create stylistic photographs to market your practice.
Treatment of the Terminal Dentition

Air Date: April 30, 2020

  1. Treatment planning the terminal dentition.
  2. Review of full-arch surgical principles.
  3. Restorative options for the full arch. 
  4. Long-term results of hybrid prostheses.
  5. Rationale and clinical steps involved in the full-arch monolithic implant-supported restoration.

Managing Endodontic Emergencies in the Era of COVID-19

Air Date: May 1, 2020

  1. Accurately diagnose and determine case difficulty.
  2. Completely anesthetize a patient for root canal procedures.
  3. Perform palliative care.

Esthetic Dentistry: Key Considerations for Predictable Outcomes

Air Date: May 8, 2020

  1. How smile design impacts treatment planning and tooth preparation.
  2. Material selection and cementation tips for optimal seating and retention.

Restoring Implants Part 1: Tissue Preparation and Impressions

Air Date: May 15, 2020

  1. Identify the different impression armamentarium.
  2. Review how to prepare the soft and hard tissues for an impression. 
  3. Compare various impression materials. 
  4. Discuss the implant verification jig (IVJ). 

Providing Predictably Successful Implant Treatment in Your Practice

Air date: May 22, 2020

  1. Understand how to make implants a frequent and profitable part of your practice. 
  2. Learn to present implant treatment and financing options to gain patient acceptance. 
  3. Explore a predictable surgical and restorative protocol for successful clinical outcomes. 

Immediate Treatment for Sleep Disordered Breathing: A New Practice Protocol

Air Date: May 29, 2020

  1. Understand the signs of sleep-disordered breathing.
  2. Manage sleep-disordered breathing with a provisional mandibular advancement device (PMAD).
  3. Satisfy the legal requirements of screening and utilize the appropriate appliance prior to final diagnosis.

Restoring Implants Part 2: Prosthesis Design and Shade Selection

Air Date: June 5, 2020

  1. Discuss material choices for screw- and cement-retained restorations.
  2. Review techniques for both soft and hard tissue shade selection.
  3. Understand laboratory communication needs for successful results.

Smile Design Principles for Esthetic Success

Air Date: June 12, 2020

  1. Understand facial esthetics and how they determine proper smile design.
  2. Treatment planning for patient acceptance of budget and esthetic goals.
  3. Apply the Golden Ratio principle for esthetic tooth proportion.
  4. Manage soft tissue contours.

Techniques for Predictable Suturing and Surgical Flaps Part 2

Air Date: June 19, 2020

  1. Understand proper flap design for ideal esthetics and healing.
  2. Learn the different types of sutures and surgical needles.
  3. Understand suturing techniques that will deliver predictable healing.
  4. Review clinical tips for extractions and grafting in preparation for dental implants.
Literature-Based Socket Grafting Protocol

Air Date: June 26, 2020

  1. Learn the various types of extraction sockets that dictate grafting techniques.
  2. Understand various bone substitutes and membranes used in socket grafting.
  3. Review etiology, management and prevention of socket grafting complications.

Crown & Bridge Part III: The Key to Perfect Crowns

Air Date: July 17, 2020

  1. Understand key preparation criteria that will aid your lab in producing high-quality restorations for your patients.
  2. Learn how to address common challenges with tissue management and impressions.

RECORDING UNAVAILABLE

Treating Older Patients in the General Dental Practice

Air Date: July 31, 2020

  1. Manage important systemic conditions commonly encountered when treating older patients.
  2. Recognize and treat prosthetic problems found in older adults.

Simple Steps to Successful Guided Implant Surgery

Air Date: August 14, 2020

  1. Define the protocol, including steps and techniques, for digitally guided implant placement.
  2. Demonstrate understanding of necessary steps, from CT scan to lab-created digital treatment plan for doctor approval.
  3. Identify anatomy and sources of inaccuracies.

Restoring Implants Part 3: Clinical Tips for Successful Case Delivery

Air Date: August 21, 2020

  1. Discuss seating of both screw-retained and cement-retained restorations.
  2. Review recommended cementation techniques for cement-retained restorations.
  3. Identify and compare various materials used in closing access channels.

Techniques for Predictable Suturing and Surgical Flaps Part 3

Air Date: August 28, 2020

  1. Understand proper flap design for ideal esthetics and healing.
  2. Learn the different types of sutures and surgical needles.
  3. Understand suturing techniques that will deliver predictable healing.
  4. Review clinical tips for extractions and grafting in preparation for dental implants.

Crown & Bridge Part IV: Cement vs. Bonding

Air Date: September 11, 2020

  1. Understand the difference between conventional cementation and resin bonding.
  2. Identify the indications and usage for each type of cement.
  3. Learn bonding protocols for various restorative materials.

Esthetic Implant Dentistry: Using Ceramic Implants for Challenging Cases

Air Date: September 18, 2020

  1. Learn the importance of gingival biotype and how it can influence the final esthetics of implant restorations.
  2. Understand the benefits of zirconia implants in areas of thin gingival biotype.
  3. Determine the correct treatment plan for providing zirconia implants.
  4. List the steps required for safe and effective placement of zirconia implants.
  5. Learn the steps for restoration of zirconia implants.

An Introduction to Implants for the General Dentist

Air Date: September 23, 2020

  1. Understand the benefits of implant treatment for your patients and practice.
  2. Learn the indications for implant treatment.
  3. Summarize the treatment options for replacing single teeth, multiple teeth and full arches.
  4. Create a pathway for gaining proficiency with dental implants.

Maximizing Your Practice After COVID-19: Q&A Session with the Business Advisory Panel

Air Date: September 25, 2020

  1. Discuss the key strategies to ensuring a full and speedy practice recovery.
  2. Learn the expected recovery cycle in order to create a successful practice financial plan.
  3. Understand the three phases of emerging from business interruption to quickly return to full production.
  4. Learn implications of recent legislation and SBA programs.
  5. Understand loan and forgiveness options from recent legislation.
  6. Review the laws and regulations for managing practice staff during the crisis.

The Emergency Implant in the Esthetic Zone

Air Date: October 2, 2020

  1. Diagnose and treat esthetic zone emergencies.
  2. Apply atraumatic extraction techniques.
  3. Place implant for optimum position and stability.
  4. Identify immediate esthetic provisional restorative options.
  5. Manipulate soft tissue to preserve papilla and maintain gingival harmony.

Managing Implant Placement in the Posterior Maxillary Arch

Air Date: October 16, 2020

  1. Understand the surrounding anatomy and how to develop the pretreatment diagnosis.
  2. Learn the indications for vertical sinus lifts and lateral sinus lifts and how these procedures are provided.
  3. Utilize the most favorable prosthetic designs for either cementation or screw retention.

10 Most Critical Infection Control Action Steps

Air Date: October 23, 2020

  1. List the 10 most essential infection control action steps.
  2. Explain why “control at the source” is so critical.
  3. List two reasons why “cleaning” before chemical disinfection is dangerous.

Overdenture vs. Fixed — What Are the Indications for Each?

Air Date: October 30, 2020

  1. Identify the indications for a fixed implant prosthesis and overdenture.
  2. Explain the benefits of fixed prostheses and overdentures for maximum patient satisfaction.
  3. Prevent the most common complications with fixed implants prostheses and overdentures.
Smile Design Principles for Esthetic Success Part II

Air Date: November 6, 2020

  1. Identify critical conversation points during the first appointment in order to clarify budget and gain acceptance of treatment.
  2. Utilize direct mockups and visuals to motivate patients to accept elective and cosmetic dentistry.
  3. Apply tooth templates for patient Rx and communication with specialists and laboratories.

Smiling from the Inside Out: Restoring a Smile After an Eating Disorder

Air Date: November 13, 2020

  1. Understand critical treatment planning factors for patients with psychopathological disorders that affect oral health.
  2. Select the appropriate restorative materials for patients recovering from eating disorders.
  3. Apply digital workflow to aid in smile design and restoration of deteriorated dentition.

Managing Implant Placement in the Posterior Maxillary Arch Part II

Air Date: November 20, 2020

  1. Understand the surrounding anatomy and how to develop the pretreatment diagnosis.
  2. Learn the indications for vertical and lateral lifts, as well as how these procedures are provided.
  3. Utilize the most favorable prosthetic designs for either cementation or screw retention.

Understanding Forensic Dentistry

Air Date: December 11, 2020

  1. Knowledge of training and credentialing requirements for forensic dentistry.
  2. Overview of civil/criminal litigation and expert testimony.
  3. Understand the science of age estimation via dentition.
  4. Interpret bite mark evidence.

Dealing with COVID-19: Dental Practice Action Plan

Air date: March 25, 2020

  1. Understand the short-term, long-term and immediate challenges to your practice.
  2. Understand the options you have regarding short-term financial obligations.
  3. Prepare a 30/60/90-day conditional plan to get through the crisis and emerge even stronger.
From an Attorney: What Dentists Need to Know About COVID-19

Air date: March 26, 2020

  1. Discuss the legal issues emerging because of the COVID-19 outbreak.
  2. Discuss employer-to-employee issues related to office closures and slowdowns.
  3. Discuss issues related to loan payments, rent and other financial obligations effected by the current situation.

Dealing with COVID-19: Communicating with Staff and Patients

Air date: March 27, 2020

  1. Explain the important principles that should guide your communications with affected staff members.
  2. Provide a framework for communicating with patients: goals and methods.

Infection Control and PPE After COVID-19

Air date: April 7, 2020

  1. Understand the equipment and materials needed to protect your staff and patients.
  2. Delineate the necessary changes to your office procedures caused by the recent coronavirus outbreak.

Understanding Your Financial Options During COVID-19

Air date: April 8, 2020

  1. Understand the options available for managing debt during this business interruption.
  2. Learn about new business loans available through recent federal legislation.
  3. Understand the options available for managing student loans during this interruption.

Protecting Your Practice During COVID-19: Q&A Session with Business Advisory Panel

Air date: April 10, 2020

  1. Understand the laws and regulations for managing your staff during the crisis.
  2. Learn the three phases of emerging from business interruption to quickly return to full production.




Protecting Your Practice During COVID-19: Q&A Session with Business Advisory Panel

Air date: April 17, 2020

  1. Learn the three phases of emerging from business interruption to quickly return to full production.
  2. Understand the laws and regulations for managing your staff during the crisis.
  3. Understand loan options from recent legislation and SBA programs.






20 Strategies to Help Your Practice Recover from the COVID-19 Crisis

Air date: April 21, 2020

  1. Understanding the three stages and 12-month timeline for recovery in the COVID-19 crisis.
  2. 20 practical and essential strategies that need to be implemented in the recovery phase from COVID-19.
  3. Why having a COVID-19 one-page strategic recovery plan is critical to a successful practice recovery and turnaround.

PPP, EIDL, and SBA: Understanding Business Loan and Grant Programs

Air date: April 22, 2020

  1.  Understand the loan and grant programs made available through recent legislation.
  2. Review the application process.
  3. Understand the regulations governing payback and forgiveness.

Managing Your Investments: The Impact of COVID-19

Air date: April 24, 2020

  1. Understand market risk and your own risk capacity.
  2.  Review how markets have recovered after past declines.
  3. Understand what actions you should take now.

And Now What? Dental Office Strategies to Succeed in the New Normal

Air date: April 29, 2020

  1. Business and marketing to increase success during post-crisis recovery. 
  2. How technology may help. 
  3. How to empower our team.
  4. How to strengthen our mindset and behavior. 

Take Your Practice Back: Survive and Thrive in the New Dental Economy

Air date: May 4, 2020

  1. Understand the changing parameters for dental practice success after COVID-19.
  2. Learn effective techniques to maximize your practice in the new dental economy.

Social Media and Marketing Skills for Reviving Your Practice

Air date: May 5, 2020

  1. Learn the important things that need to be communicated to your patients for successful practice reopening.
  2. Learn highly effective yet inexpensive marketing strategies you can implement immediately.

Restarting Your Practice After COVID-19: Q&A Session with Business Advisory Panel

Air date: May 6, 2020

  1. Understand loan and forgiveness options from recent legislation.
  2. Understand the laws and regulations for managing your staff during the crisis.
  3. Learn the three phases of emerging from business interruption to quickly return to full production.
  4. Discuss the key strategies you must embrace to ensure a full and speedy practice recovery.
  5. Learn the expected recovery cycle in order to create a successful financial plan for your practice.






Expected Upcoming Changes in the Profession

Air Date: July 10, 2020

  1. Review of changes to office procedures caused by the recent coronavirus outbreak.
  2. Strategies for increasing practice growth.
Using Technology to Rebuild Your Practice

Air Date: July 24, 2020

  1. Use intraoral scanning as a potential intra-office communications device.
  2. Advance treatment protocols and diagnostics with intraoral scanning.
  3. Apply digital tools for improved patient acceptance.
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Presented in collaboration with Align Technology, Inc.

The 12-Month Practice Recovery Plan: A 10-Step Guide to a Faster, Stronger Rebound

Air Date: August 7, 2020

  1. Learn the three stages of staffing that will have a direct impact on practice production and practice recovery. Staffing will be the single biggest challenge facing dental practices over the next three to four years.
  2. Review the “essential eight” key performance indicators that should be tracked every day, week and month so the practice can understand its current state and make rapid adjustments.
  3. Understand the role of five-star customer service and the positive effect it will have on patient acquisition and loyalty during this difficult economic time.

From an Attorney: How to Protect the Business Side of Your Practice in the Time of COVID-19

Air Date: October 9, 2020

  1. Protect your practice and employees by evaluating and choosing the right insurance and indemnification policies.
  2. Increase employee retention, satisfaction and output in the time of COVID-19.
  3. Understand requirements to prevent sexual harassment in the workplace and how to protect your practice.
  4. Know the rules for document retention to protect yourself from patient claims, staff issues and the IRS.

Ask the Dental CPA! Get Answers to All Your Year-End Tax Questions

Air Date: December 4, 2020

  1. Taxes 101 and beyond: Plan for year-end, implement tax strategies and make 2021 a better year.
  2. Leverage loans and tax credits for your practice: PPP, HHS, FFCRA and ERC.
  3. Understand the impacts of legislative updates on your dental practice.

Sign Up for the New Hahn Webinar Series

Join us every Thursday for the new Hahn Webinar Series. Taught by leading dental experts, these lectures cover tips and tricks for succeeding in your practice. Learn the fundamental principles essential to your practice, as well as the more advanced techniques to grow your knowledge of the Hahn™ Implant System.

Meet our Presenters

Dr. Levin

Roger Levin, DDS

Dr. Roger Levin is the CEO of Levin Group, Inc., a leading dental management consulting firm. Founded in 1985, Levin Group has worked with more than 30,000 dental practices. Dr. Levin is one of the most sought-after speakers in dentistry and is a leading authority on dental practice success and sustainable growth. He has authored 65 books and more than 4,000 articles on dental practice management and marketing. 

Dr. Gordon Christensen

Gordon J. Christensen, DDS, MSD, Ph.D.

Dr. Gordon Christensen is a practicing prosthodontist in Provo, Utah. He is director of Practical Clinical Courses and CEO of Clinicians Report. He is also a Diplomate of the American Board of Prosthodontics; Fellow and Diplomate of the ICOI; and a distinguished member of numerous professional organizations. Dr. Christensen and his wife Rella are cofounders of the nonprofit Gordon J. Christensen Clinicians Report® (formerly CRA Newsletter).

Neil I. Park, DMD

Dr. Neil Park is Glidewell’s vice president of clinical affairs. After receiving his DMD from Temple University School of Dentistry, Dr. Park practiced dentistry for 12 years before beginning his career in the dental implant field. For the past two decades, Dr. Park has held top leadership positions at companies such as Nobel Biocare and Henry Schein. Dr. Park is recognized for his work in the creation and management of innovative programs designed to bring new technology to private practitioners. He is responsible for the development and implementation of key changes in the predoctoral implant curriculum of universities throughout North America. He joined Glidewell in 2016, where he now oversees clinical research & development, as well as training and education programs in implant, restorative and esthetic dentistry. In addition, he serves as an executive editor of Chairside® magazine.
Gary Pritchard

Gary Pritchard, J.D.

Gary Pritchard received his law degree from Loyola University New Orleans College of Law, and went on to serve as general counsel for Clayton Homes, Inc., a Berkshire Hathaway Company, and Fleetwood Enterprises, Inc., a Fortune 500 Company. As a board-certified trial lawyer, Gary was a managing partner for Pritchard & Hanszen in Houston, Texas, and holds active law licenses in Texas, Arizona, Tennessee and California. Gary is currently one of the in-house labor counselors for Glidewell, where he has been integral in instituting policies that protect both employees and the company.

Stephenie Goddard, MS

Stephenie Goddard, M.S.

Stephenie strategically leads and manages new business development, sales, and customer experience, as well as oversees Human Resources and Learning and Development at Glidewell. Since joining the company, she has been a driving force behind key initiatives including three highly effective employee programs. Under her guidance, Glidewell has launched LEAD, High Potential and the Executive Leadership Programs, which have produced exceptional talent at all levels. Goddard has been nominated as Executive of the Year by NHRA and was the recipient of the Strategic Leadership Award. She has a bachelor’s degree from California Polytechnic State University and a master’s degree from San Jose State University.

Dr. Justin Chi

Justin Chi, DDS, CDT

Dr. Justin Chi is director of clinical technologies at Glidewell. He joined Glidewell as a clinical research associate in 2015 after graduating from the Herman Ostrow School of Dentistry of USC. Dr. Chi’s previous education included receiving his Bachelor of Science degree in dental laboratory technology from the LSU School of Dentistry, and earning his CDT in crown and bridge in 2007.

Dr. Taylor Manalili

Taylor Manalili, DDS

Dr. Taylor Manalili joined Glidewell in August 2018 as the first-ever Glidewell fellow. Since that time, she has conducted clinical research and performed advanced restorative work, including implant placement, chairside restorations and full-mouth rehabilitations. Dr. Manalili received her Bachelor of Science degree in chemical engineering from Northeastern University and then earned her Doctor of Dental Surgery degree as well as a certificate in the advanced specialty of prosthodontics from Stony Brook University. Throughout her residency, Dr. Manalili served as a clinical instructor for predoctoral students, and provided lectures to students, residents and local dentists.

Dr. Jack Hahn

Jack Hahn, DDS

Dr. Jack Hahn earned his DDS from The Ohio State University College of Dentistry and completed postgraduate coursework at Boston University, New York University, the University of Michigan and the University of Kentucky. A pioneer in the field of implant dentistry, Dr. Hahn has been placing and restoring implants for 50 years. Dr. Hahn developed the NobelReplace® dental implant system for Nobel Biocare, oversaw the design of the Hahn™ Tapered Implant, and was honored with the Lifetime Achievement Award from the American Academy of Implant Dentistry in 2015. He is also editor-in-chief of Chairside® magazine. Dr. Hahn lectures to dentists around the world and maintains a private practice in Cincinnati, Ohio.

Dr. Steve Carstensen

Steve Carstensen, DDS

Dr. Steve Carstensen has treated sleep apnea and snoring in Bellevue, Washington, since 1998. He serves as a consultant to the ADA for sleep-related breathing disorders, has completed the UCLA Sleep Medicine Mini-Residency, and is a Diplomate of the American Board of Dental Sleep Medicine. Dr. Carstensen lectures internationally, advises several sleep-related manufacturers, directs sleep education at The Pankey Institute, and is a guest lecturer at multiple schools of dentistry. He also served as editor-in-chief of Dental Sleep Practice magazine from 2014–2019, and he is the coauthor of “The Clinician’s Handbook for Dental Sleep Medicine,” which was published by Quintessence in 2019.

Dr. Paresh B. Patel

Paresh B. Patel, DDS

Dr. Paresh Patel is a graduate of the University of North Carolina at Chapel Hill School of Dentistry and the Medical College of Georgia/AAID MaxiCourse. He is a fellow of the Misch International Implant Institute and a diplomate of the ICOI. Dr. Patel has placed more than 5,000 implants, has published numerous articles in leading dental journals, and has worked as a lecturer and clinical consultant on dental implants and prosthetics for several companies. Dr. Patel maintains private practices in Lenoir and Mooresville, North Carolina.

David Hochberg, DDS

David Hochberg, DDS

Dr. David Hochberg graduated from the Emory University School of Dentistry and completed advanced training in the surgical and restorative phases of implant therapy at the American Academy of Implant Dentistry (AAID) MaxiCourse® held at the Medical College of Georgia School of Dentistry. Dr. Hochberg operates a general practice in Atlanta that has provided restorative, implant and cosmetic dentistry services for more than 30 years. He has lectured nationally, is the immediate past president of the AAID, and is a former chief editor of the AAID News.
Dr. Resnik

Randolph Resnik, DMD, MDS

Dr. Randolph Resnik graduated from the University of Pittsburgh School of Dental Medicine and has earned specialty certificates in prosthodontics and oral implantology, as well as a Master of Dental Science. He was chief of staff and surgical director of the Misch International Implant Institute for over 15 years, and is currently the institute’s director and primary lecturer. Dr. Resnik lectures in the U.S. and internationally, and has a practice in Pittsburgh focused on oral implantology.

Timothy Kosinski, DDS, MAGD

Dr. Timothy Kosinski graduated from the University of Detroit Mercy School of Dentistry and received a Master of Science degree in biochemistry from Wayne State University School of Medicine. An adjunct clinical professor at UDM School of Dentistry, he serves on the editorial review board of numerous dental journals. Dr. Kosinski is a Diplomate of the ABOI/ID, ICOI and American Society of Osseointegration, and a Fellow of the AAID, ACD and ICD. He has a Mastership in the AGD, from which he also received the Lifelong Learning and Service Recognition award in 2009 and 2014.

Dr. Raymond Choi

Raymond Choi, DDS

Dr. Raymond Choi received his DDS from the University of Southern California School of Dentistry and has taught there for over 10 years as an assistant clinical professor. He is a Fellow of the ICOI, an Associate Fellow of the AAID, and a graduate of the Misch International Implant Institute. As a general dentist who has been placing implants for over 20 years in his private practice in Tustin, California, he was one of the first dentists on the West Coast to place mini dental implants for loose-denture stabilization. He founded the Global Mini Implant Institute and has taught and lectured extensively on various aspects of mini implant dentistry in the U.S. and internationally.

Brad McKeiver

Brad McKeiver, CPA, MBA

Brad McKeiver is partner-in-charge of Aprio’s National Dental Industry Practice, an accounting solutions group. McKeiver arms dentists with real-time financial data about their practices and has helped numerous practitioners make informed business decisions that focus on driving increased profitability, growth and value. He believes the key to operating any successful dental practice is owner involvement, and so he works closely with owners to plan for and achieve their strategic business goals and empowers them with current metrics to help evaluate both short- and long-term opportunities. McKeiver is a recognized thought leader in the dental industry and speaks regularly at dental conferences and professional organization events across the nation. He received both his Bachelor of Business Administration in trusts and investments and his MBA in finance from Campbell University in North Carolina.

Dr. Steven Barrett

Steven Barrett, DDS

Dr. Steven Barrett earned his DDS from Case Western Reserve University School of Dental Medicine and shortly after joined the U.S. Navy, where he served for three years. In 1991, he joined Greenberg Dental & Orthodontics, a private group practice now with over 80 locations in Florida. Currently the clinical director and a senior partner with the group, he uses his more than 25 years of experience practicing restorative dentistry to organize the group’s in-house continuing education program, lecture at dental schools and provide one-on-one mentorships throughout the state.

Mark Hebner

Mark Hebner

Mark T. Hebner is the founder and president of Index Fund Advisors, Inc. (IFA), and author of the highly regarded book “Index Funds: The 12-Step Recovery Program for Active Investors,” which focuses on investor education. Nominated as one of the three all-time greatest investment books, “Index Funds” details the possible perils associated with stock picking, mutual fund manager picking, market timing, and other wealth depleting behaviors. Hebner’s 12-Step Program teaches the differences between active and passive investing, explains the emotional triggers that impact investment decisions, and offers an enlightening education on evidence-based investing that may forever change the way an investor perceives the stock market. Hebner is a Wealth Advisor (Series 65) and has an MBA from the University of California, Irvine, and a bachelor’s in Nuclear Pharmacy from the University of New Mexico.
Dr. Abedi

Hamid Abedi, DDS

Dr. Hamid Abedi is an endodontist and the CEO and founder of Cornerstone Dental Specialties (CDS), the largest endodontic group in the country. CDS has 34 endodontists servicing over 200 offices in 10 states. The group has performed close to a million root canals and is helping navigate endodontic emergency services in their referring offices during the current coronavirus pandemic. Dr. Abedi has published over 20 scientific articles. He has coauthored two chapters in the primary textbooks of endodontics, “Endodontics: Principles and Practice,” and surgical endodontics, “The Art and Science of Contemporary Surgical Endodontics.” He has four issued patents in the dental arena and is part-time faculty at Loma Linda University.
Dr. Coachman

Christian Coachman, DDS, CDT

Dr. Christian Coachman received degrees in dental technology in 1995 and dentistry in 2002 from the University of São Paulo, Brazil. In 1996, Dr. Coachman opened his own laboratory and later worked as a technical consultant on Willi Geller Creation Ceramics. He served as an instructor at the Ceramic Specialization Program at Ceramoart Training Center. From 2004 to 2009, he served as the head ceramist for the Atlanta-based practice of Drs. Ronald E. Goldstein, David Garber and Maurice Salama. Dr. Coachman currently works as a consultant and develops products for companies. He has lectured and published internationally in the fields of esthetic dentistry, oral rehabilitation, dental ceramics and implants.

Greg Minzenmayer

Greg Minzenmayer

Greg brings decades of dental implant experience to Glidewell, including the marketing and sales of complex technical devices. He began his career as a sales representative at Steri-Oss, a leading U.S. implant company. Following the company’s acquisition by Nobel Biocare, Greg was promoted into the product development group and later to the position of director of marketing. Greg joined Glidewell in 2006 as director of implant business development, and he currently serves as chief operating officer.

Mark Romano

Mark Romano

Mark Romano is cofounder and co-owner of Now Media Group, a San Diego-based marketing firm that specializes in web design, social media, advertising and content curation to promote dental practice growth. With over a decade of experience in the dental marketing industry, Mark has positioned his firm as a dependable business partner for dentists and has served more than 750 clients in the U.S. and in multiple countries around the world.

Karrie Letu

Karrie Letu

Karrie Letu is a social media expert with a focus on helping brands grow their Instagram following. She also believes in creating communities that advocate for their favorite brands. She graduated from California State University, Long Beach, with a degree in English education and journalism, and has since managed social media presences in areas ranging from consumer products to C-suite personal accounts and nonprofit organizations. Karrie now manages all U.S. accounts for Glidewell.

Dr. Duplantis

Chad Duplantis, DDS

Dr. Chad Duplantis received his DDS degree from The University of Texas Health Science Center at San Antonio and earned a certificate in Advanced Education in General Dentistry from Baylor College of Dentistry. He has been in private practice since 2000 in the Fort Worth, Texas, area. Dr. Duplantis has a longstanding interest in “high-tech” dentistry and has been incorporating CAD/CAM technology in his practice since 2004. He lectures and publishes frequently in the field of digital dentistry and successfully transitioning new technology into the private dental practice.
Dr. Rella Christensen

Rella Christensen, RDH, Ph.D.

Dr. Rella Christensen cofounded the nonprofit Clinical Research Associates (later known as the Clinicians Report Foundation) in 1976, and served as its director for 27 years. Currently, Dr. Christensen is the team leader of Technologies in Restoratives and Caries (TRAC) Research, a nonprofit institute devoted to long-term clinical studies on restorative materials and oral microbiology. She has also authored many published scientific studies and articles.

Dr. Susan McMahon

Susan McMahon, DMD

A dentist, author and lecturer, Dr. Susan McMahon has devoted her professional career to the pursuit of advanced technologies in cosmetic dentistry and smile design. She has served as a clinical instructor in prosthodontics and operative dentistry at the University of Pittsburgh School of Dental Medicine, as well as a guest lecturer at the West Virginia University School of Dentistry. As an accredited member of the American Academy of Cosmetic Dentistry (AACD), Dr. McMahon has received seven AACD Annual Smile Gallery awards, including two gold medals.
Trent Watrous, CPA, CFE, CVA, CEPA

Trent Watrous, CPA, CFE, CVA, CEPA

Trent Watrous is a Nashville-based accountant and practice management specialist who has become a go-to source of information for dentists across the U.S. who seek solutions to common practice management issues. He serves clients in a range of roles, including oversight of practice transitions and startups, methods to improve cash flow, and strategies to minimize taxes. Whether working to improve profitability of dental practices that struggle from limited cash flow, or analyzing dental practice metrics, Watrous is comfortable with confronting difficult issues and developing solutions to alleviate them. He speaks regularly to groups across the country on a variety of topics.

Dr. Mary Shields

Mary K. Shields, DDS, MPH

Dr. Mary Shields owns a private practice in Louisville, Kentucky, focused on family and cosmetic care. She is an associate member of the American Academy of Forensic Sciences and a member of the American Society of Forensic Odontology, where she provides forensic services ranging from the identification of human remains to legal consultations. Dr. Shields is also in the process of finalizing the requirements for board certification by the American Board of Forensic Odontology.
Dr. Le

Lan Chi Le, DDS

Dr. Lan Chi Le is founder and CEO of ZYGO Dental Group, where she manages 11 practices and oversees approximately 60 employees while providing dental services to residents throughout Texas. In 2016, she partnered with Walmart to open dental clinics inside Walmart Supercenter locations, including six in Dallas-Fort Worth and one in San Antonio. She has built a business designed to make dental care easy, affordable and accessible to all. Dr. Le also participates in health fairs throughout her community, where she provides screenings and educates people on the importance of oral care. 

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Glidewell Education Center is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
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The Glidewell Education Center is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or any other applicable regulatory authority, or AGD endorsement. The current term of approval extends from 3/1/2015 to 2/28/2021. Provider ID# 216789