Special webinar series
Presented by the Glidewell Online Study Club
As a part of the effort to help you face the unprecedented challenges to your dental practice brought about by the COVID-19 virus, Glidewell is providing free education in the form of one-hour CE courses via online webcasts. A silver lining in today’s current environment is that we have a sudden opportunity to learn new skills and converse in a way that our typically busy schedules do not allow.
Virtual attendees of our program will receive 1 CEU per course. CEUs are granted only to those who attend live webcasts. Please see our schedule below and register for these online webcasts.
Upcoming Webcasts
The Glidewell Online Study Club is committed to providing the latest practice management information, improving the clinical skills of dental professionals to ensure success, and elevating the level of care provided in our community. Fostering interactions among colleagues in a highly innovative environment, the study club offers evolving dental education that integrates proven research with advanced technology — promoting the knowledge, tools, and techniques to address the contemporary needs of patient and practice.
Business Advisory Board Panel:
The Glidewell Business Advisory Board was established to provide guidance to dental practices and to help dentists stay up-to-date on the most current business solutions.
Comprised of highly regarded members of the dental community, board members will make recommendations and provide instrumental information through their distinctive knowledge and experience in the areas of legal and financial issues, employer-to-employee relations, dental practice management and business operations.
Friday, May 22
Providing Predictably Successful Implant Treatment in Your Practice
Time: 10–11 a.m. PDT
CE Credits: 1 Hour
- Understand how to make implants a frequent and profitable part of your practice.
- Learn to present implant treatment and financing options to gain patient acceptance.
- Explore a predictable surgical and restorative protocol for successful clinical outcomes.
Friday, May 29
Immediate Treatment for Sleep Disordered Breathing: A New Practice Protocol
Time: 10–11 a.m. PDT
CE Credits: 1 Hour
- Understand the signs of sleep-disordered breathing.
- Manage sleep-disordered breathing with a provisional mandibular advancement device (PMAD).
- Satisfy the legal requirements of screening and utilize the appropriate appliance prior to final diagnosis.
Previous Webcasts
Wednesday, March 25
- Understand the short-term, long-term and immediate challenges to your practice.
- Understand the options you have regarding short-term financial obligations.
- Prepare a 30/60/90-day conditional plan to get through the crisis and emerge even stronger.
Thursday, March 26
- Discuss the legal issues emerging because of the COVID-19 outbreak.
- Discuss employer-to-employee issues related to office closures and slowdowns.
- Discuss issues related to loan payments, rent and other financial obligations effected by the current situation.
Friday, March 27
Dealing with COVID-19: Communicating with Staff and Patients
- Explain the important principles that should guide your communications with affected staff members.
- Provide a framework for communicating with patients: goals and methods.
Monday, March 30
Crown & Bridge
- Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
- Review the current treatment protocols for improving clinical outcomes in each topic area.
- Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.
Tuesday, March 31
Full Dentures
- Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
- Review the current treatment protocols for improving clinical outcomes in each topic area.
- Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.
Wednesday, April 1
Immediate Implants
- Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
- Review the current treatment protocols for improving clinical outcomes in each topic area.
- Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.
Thursday, April 2
Dental Sleep Medicine
- Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
- Review the current treatment protocols for improving clinical outcomes in each topic area.
- Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.
Friday, April 3
Implant Dentistry
- Understand the guidelines and recommendations provided by the Business Advisory Board Panel.
- Review the current treatment protocols for improving clinical outcomes in each topic area.
- Understand recent advancements in materials and equipment that contribute to excellent clinical outcomes.
Monday, April 6
Systemic Health and Dentistry: Patient Premedication, Antibiotics, Steroids and Pain Medication
- Understand how the patient’s systemic health considerations and medications will impact your treatment.
- Learn the benefits of proper usage of antibiotics, steroids and pain medication.
Tuesday, April 7
Infection Control and PPE After COVID-19
- Understand the equipment and materials needed to protect your staff and patients.
- Delineate the necessary changes to your office procedures caused by the recent coronavirus outbreak.
Wednesday, April 8
Understanding Your Financial Options During COVID-19
- Understand the options available for managing debt during this business interruption.
- Learn about new business loans available through recent federal legislation.
- Understand the options available for managing student loans during this interruption.
Thursday, April 9
Socket Grafting: Simple Techniques for Ridge Preservation After Extraction
- Understand benefits of ridge preservation techniques.
- Learn materials and techniques for grafting sockets after tooth extraction.
Friday, April 10
Protecting Your Practice During COVID-19: Q&A Session with Business Advisory Panel
- Understand the laws and regulations for managing your staff during the crisis.
- Learn the three phases of emerging from business interruption to quickly return to full production.
Monday, April 13
Surgical Complications: Etiology, Management and Prevention
- Understand the causes of common surgical complications and learn how to prevent them.
- Understand how to manage complications when they occur.
Tuesday, April 14
Crown & Bridge Part ll: Restorative Materials and Cementation
- Learn indications, contraindications and handling properties of today’s most popular dental materials.
- Understand which cement protocol to use for various clinical situations.
Wednesday, April 15
Techniques for Predictable Suturing and Surgical Flaps
- Understand proper flap design for ideal esthetics and healing.
- Learn the different types of sutures and surgical needles.
- Understand suturing techniques that will deliver predictable healing.
- Review clinical tips for extractions and grafting in preparation for dental implants.
Thursday, April 16
Maxi Benefits from Mini Implants
- Understand the indications for small diameter implants.
- Learn surgical and restorative protocol for treatment with small diameter implants.
Friday, April 17
Protecting Your Practice During COVID-19: Q&A Session with Business Advisory Panel
- Learn the three phases of emerging from business interruption to quickly return to full production.
- Understand the laws and regulations for managing your staff during the crisis.
- Understand loan options from recent legislation and SBA programs.
Monday, April 20
Implant Restorations: Cemented vs. Screw-Retained
- Compare the advantages and disadvantages of screw- vs. cement-retained restorations.
- Identify key clinical and laboratory considerations to keep in mind.
- Review techniques for successful cement-retained restorations.
Tuesday, April 21
20 Strategies to Help Your Practice Recover from the COVID-19 Crisis
- Understanding the three stages and 12-month timeline for recovery in the COVID-19 crisis.
- 20 practical and essential strategies that need to be implemented in the recovery phase from COVID-19.
- Why having a COVID-19 one-page strategic recovery plan is critical to a successful practice recovery and turnaround.
Wednesday, April 22
PPP, EIDL, and SBA: Understanding Business Loan and Grant Programs
- Understand the loan and grant programs made available through recent legislation.
- Review the application process.
- Understand the regulations governing payback and forgiveness.
Thursday, April 23
Provisional Restorations: Planning for Esthetic Success
- Understand the importance of creating a shared vision with your patient.
- Know the tools to communicate your vision to the laboratory.
- Understand the benefits of gaining patient confidence during the provisional treatment phase.
Friday, April 24
Managing Your Investments: The Impact of COVID-19
- Understand market risk and your own risk capacity.
- Review how markets have recovered after past declines.
- Understand what actions you should take now.
Monday, April 27
Principles of Occlusion for Implant Restorations
- Compare natural teeth and implant crowns.
- Optimize occlusal schemes through implant positioning and crown design.
- Evaluate occlusal contacts under various biting forces.
- Learn the effects of an increased proximal contact area.
Tuesday, April 28
- Demonstrate an understanding of clinical photography and its importance to practice marketing.
- Identify the requirements and equipment for perfect portrait and intraoral photography.
- Understand different camera settings (F-Stop, ISO, shutter speed, flash power, etc.) required for clear and customized photographs.
- Create stylistic photographs to market your practice.
Wednesday, April 29
And Now What? Dental Office Strategies to Succeed in the New Normal
- Business and marketing to increase success during post-crisis recovery.
- How technology may help.
- How to empower our team.
- How to strengthen our mindset and behavior.
Thursday, April 30
- Treatment planning the terminal dentition.
- Review of full-arch surgical principles.
- Restorative options for the full arch.
- Long-term results of hybrid prostheses.
- Rationale and clinical steps involved in the full-arch monolithic implant-supported restoration.
Friday, May 1
Managing Endodontic Emergencies in the Era of COVID-19
- Accurately diagnose and determine case difficulty.
- Completely anesthetize a patient for root canal procedures.
- Perform palliative care.
Monday, May 4
Take Your Practice Back: Survive and Thrive in the New Dental Economy
- Understand the changing parameters for dental practice success after COVID-19.
- Learn effective techniques to maximize your practice in the new dental economy.
Tuesday, May 5
Social Media and Marketing Skills for Reviving Your Practice
- Learn the important things that need to be communicated to your patients for successful practice reopening.
- Learn highly effective yet inexpensive marketing strategies you can implement immediately.
Wednesday, May 6
Restarting Your Practice After COVID-19: Q&A Session with Business Advisory Panel
- Understand loan and forgiveness options from recent legislation.
- Understand the laws and regulations for managing your staff during the crisis.
- Learn the three phases of emerging from business interruption to quickly return to full production.
- Discuss the key strategies you must embrace to ensure a full and speedy practice recovery.
- Learn the expected recovery cycle in order to create a successful financial plan for your practice.
Friday, May 8
Esthetic Dentistry: Key Considerations for Predictable Outcomes
- How smile design impacts treatment planning and tooth preparation.
- Material selection and cementation tips for optimal seating and retention.
Friday, May 15
Restoring Implants Part 1: Tissue Preparation and Impressions
- Identify the different impression armamentarium.
- Review how to prepare the soft and hard tissues for an impression.
- Compare various impression materials.
- Discuss the implant verification jig (IVJ).
Meet our Presenters
Roger Levin, DDS
Dr. Roger Levin is the CEO of Levin Group, Inc., a leading dental management consulting firm. Founded in 1985, Levin Group has worked with more than 30,000 dental practices. Dr. Levin is one of the most sought-after speakers in dentistry and is a leading authority on dental practice success and sustainable growth. He has authored 65 books and more than 4,000 articles on dental practice management and marketing.
Gordon J. Christensen, DDS, MSD, Ph.D.
Neil I. Park, DMD
Gary Pritchard, J.D.
Gary Pritchard received his law degree from Loyola University New Orleans College of Law, and went on to serve as general counsel for Clayton Homes, Inc., a Berkshire Hathaway Company, and Fleetwood Enterprises, Inc., a Fortune 500 Company. As a board-certified trial lawyer, Gary was a managing partner for Pritchard & Hanszen in Houston, Texas, and holds active law licenses in Texas, Arizona, Tennessee and California. Gary is currently one of the in-house labor counselors for Glidewell, where he has been integral in instituting policies that protect both employees and the company.
Stephenie Goddard, M.S.
Stephenie strategically leads and manages new business development, sales, and customer experience, as well as oversees Human Resources and Learning and Development at Glidewell. Since joining the company, she has been a driving force behind key initiatives including three highly effective employee programs. Under her guidance, Glidewell has launched LEAD, High Potential and the Executive Leadership Programs, which have produced exceptional talent at all levels. Goddard has been nominated as Executive of the Year by NHRA and was the recipient of the Strategic Leadership Award. She has a bachelor’s degree from California Polytechnic State University and a master’s degree from San Jose State University.
Justin Chi, DDS, CDT
Dr. Justin Chi is director of clinical technologies at Glidewell. He joined Glidewell as a clinical research associate in 2015 after graduating from the Herman Ostrow School of Dentistry of USC. Dr. Chi’s previous education included receiving his Bachelor of Science degree in dental laboratory technology from the LSU School of Dentistry, and earning his CDT in crown and bridge in 2007.
Taylor Manalili, DDS
Dr. Taylor Manalili joined Glidewell in August 2018 as the first-ever Glidewell fellow. Since that time, she has conducted clinical research and performed advanced restorative work, including implant placement, chairside restorations and full-mouth rehabilitations. Dr. Manalili received her Bachelor of Science degree in chemical engineering from Northeastern University and then earned her Doctor of Dental Surgery degree as well as a certificate in the advanced specialty of prosthodontics from Stony Brook University. Throughout her residency, Dr. Manalili served as a clinical instructor for predoctoral students, and provided lectures to students, residents and local dentists.
Jack Hahn, DDS
Dr. Jack Hahn earned his DDS from The Ohio State University College of Dentistry and completed postgraduate coursework at Boston University, New York University, the University of Michigan and the University of Kentucky. A pioneer in the field of implant dentistry, Dr. Hahn has been placing and restoring implants for 50 years. Dr. Hahn developed the NobelReplace® dental implant system for Nobel Biocare, oversaw the design of the Hahn™ Tapered Implant, and was honored with the Lifetime Achievement Award from the American Academy of Implant Dentistry in 2015. He is also editor-in-chief of Chairside® magazine. Dr. Hahn lectures to dentists around the world and maintains a private practice in Cincinnati, Ohio.
Steve Carstensen, DDS
Dr. Steve Carstensen has treated sleep apnea and snoring in Bellevue, Washington, since 1998. He serves as a consultant to the ADA for sleep-related breathing disorders, has completed the UCLA Sleep Medicine Mini-Residency, and is a Diplomate of the American Board of Dental Sleep Medicine. Dr. Carstensen lectures internationally, advises several sleep-related manufacturers, directs sleep education at The Pankey Institute, and is a guest lecturer at multiple schools of dentistry. He also served as editor-in-chief of Dental Sleep Practice magazine from 2014–2019, and he is the coauthor of “The Clinician’s Handbook for Dental Sleep Medicine,” which was published by Quintessence in 2019.
Paresh B. Patel, DDS
Dr. Paresh Patel is a graduate of the University of North Carolina at Chapel Hill School of Dentistry and the Medical College of Georgia/AAID MaxiCourse. He is a fellow of the Misch International Implant Institute and a diplomate of the ICOI. Dr. Patel has placed more than 5,000 implants, has published numerous articles in leading dental journals, and has worked as a lecturer and clinical consultant on dental implants and prosthetics for several companies. Dr. Patel maintains private practices in Lenoir and Mooresville, North Carolina.
David Hochberg, DDS
Randolph Resnik, DMD, MSD
Dr. Randolph Resnik graduated from the University of Pittsburgh School of Dental Medicine and has earned specialty certificates in prosthodontics and oral implantology, as well as a Master of Dental Science. He was chief of staff and surgical director of the Misch International Implant Institute for over 15 years, and is currently the institute’s director and primary lecturer. Dr. Resnik lectures in the U.S. and internationally, and has a practice in Pittsburgh focused on oral implantology.
Charles Schlesinger, DDS
Dr. Charles Schlesinger is a dental implant educator and clinician who has been lecturing internationally throughout the United States, Canada, China, Saudi Arabia and the UK for the past 11 years. He graduated with honors from The Ohio State College of Dentistry in 1996. After graduation, he completed a General Practice residency at the VAMC San Diego and then went on to become the Chief Resident at the VAMC W. Los Angeles. During his time in Los Angeles, he completed extensive training in oral surgery, implantology and advanced restorative treatment. He is a Fellow of the ICOI. Once he completed his residency, Dr. Schlesinger maintained a thriving restorative and implant practice in San Diego for 14 years. In 2012, he became the director of education and clinical affairs, and later chief operating officer, for a surgical device company. In 2016, Dr. Schlesinger founded The CD Schlesinger Group, LLC, to help practitioners gain knowledge and experience with implants, and became an educator for The Hahn™ Tapered Implant System. Additionally, he continues to provide comprehensive implant care to patients in a private practice setting in Albuquerque, New Mexico.
Joy Sorensen Navarre
Timothy Kosinski, DDS, MAGD
Dr. Timothy Kosinski graduated from the University of Detroit Mercy School of Dentistry and received a Master of Science degree in biochemistry from Wayne State University School of Medicine. An adjunct clinical professor at UDM School of Dentistry, he serves on the editorial review board of numerous dental journals. Dr. Kosinski is a Diplomate of the ABOI/ID, ICOI and American Society of Osseointegration, and a Fellow of the AAID, ACD and ICD. He has a Mastership in the AGD, from which he also received the Lifelong Learning and Service Recognition award in 2009 and 2014.
Raymond Choi, DDS
Dr. Raymond Choi received his DDS from the University of Southern California School of Dentistry and has taught there for 10 years as an assistant clinical professor. He is a Fellow of the ICOI, an Associate Fellow of the AAID, and a graduate of the Misch International Implant Institute. As a general dentist who has been placing implants for over 20 years in his private practice in Tustin, California, he was one of the first dentists on the West Coast to place mini dental implants for loose-denture stabilization. He founded the Global Mini Implant Institute and has taught and lectured extensively on various aspects of mini implant dentistry in the U.S. and internationally.
Brad McKeiver, CPA, MBA
Brad McKeiver is partner-in-charge of Aprio’s National Dental Industry Practice, an accounting solutions group. McKeiver arms dentists with real-time financial data about their practices and has helped numerous practitioners make informed business decisions that focus on driving increased profitability, growth and value. He believes the key to operating any successful dental practice is owner involvement, and so he works closely with owners to plan for and achieve their strategic business goals and empowers them with current metrics to help evaluate both short- and long-term opportunities. McKeiver is a recognized thought leader in the dental industry and speaks regularly at dental conferences and professional organization events across the nation. He received both his Bachelor of Business Administration in Trusts and Investments and his MBA in Finance from Campbell University in North Carolina.
Steven Barrett, DDS
Dr. Steven Barrett earned his DDS from Case Western Reserve University School of Dental Medicine and shortly after joined the U.S. Navy, where he served for three years. In 1991, he joined Greenberg Dental & Orthodontics, a private group practice now with over 80 locations in Florida. Currently the clinical director and a senior partner with the group, he uses his more than 25 years of experience practicing restorative dentistry to organize the group’s in-house continuing education program, lecture at dental schools and provide one-on-one mentorships throughout the state.
Mark Hebner
Mark T. Hebner is the founder and president of Index Fund Advisors, Inc., (IFA), and author of the highly regarded book Index Funds: The 12-Step Recovery Program for Active Investors, which focuses on investor education. Nominated as one of the three all-time greatest investment books, Index Funds details the possible perils associated with stock picking, mutual fund manager picking, market timing, and other wealth depleting behaviors. Hebner’s 12-Step Program teaches the differences between active and passive investing, explains the emotional triggers that impact investment decisions, and offers an enlightening education on evidence-based investing that may forever change the way an investor perceives the stock market. Hebner is a Wealth Advisor (Series 65) and has an MBA from the University of California, Irvine, and a bachelor’s in Nuclear Pharmacy from the University of New Mexico.
Hamid Abedi, DDS
Christian Coachman, DDS, CDT
Dr. Christian Coachman received degrees in dental technology in 1995 and dentistry in 2002 from the University of São Paulo, Brazil. In 1996, Dr. Coachman opened his own laboratory and later worked as a technical consultant on Willi Geller Creation Ceramics. He served as an instructor at the Ceramic Specialization Program at Ceramoart Training Center. From 2004 to 2009, he served as the head ceramist for the Atlanta-based practice of Drs. Ronald E. Goldstein, David Garber and Maurice Salama. Dr. Coachman currently works as a consultant and develops products for companies. He has lectured and published internationally in the fields of esthetic dentistry, oral rehabilitation, dental ceramics and implants.
Greg Minzenmayer
Greg brings decades of dental implant experience to Glidewell Laboratories, including the marketing and sales of complex technical devices. He began his career as a sales representative at Steri-Oss, a leading U.S. implant company. Following the company’s acquisition by Nobel Biocare, Greg was promoted into the product development group and later to the position of director of marketing. Greg joined Glidewell Laboratories in 2006 as director of implant business development, and he currently serves as chief operating officer.
Mark Romano
Mark Romano is cofounder and co-owner of Now Media Group, a San Diego-based marketing firm that specializes in web design, social media, advertising and content curation to promote dental practice growth. With over a decade of experience in the dental marketing industry, Mark has positioned his firm as a dependable business partner for dentists and has served more than 750 clients in the U.S. and in multiple countries around the world.
Karrie Letu
Karrie Comfort Letu is a social media expert with a focus on helping brands grow their Instagram following. She also believes in creating communities that advocate for their favorite brands. She graduated from California State University, Long Beach, with a degree in English education and journalism, and has since managed social media presences in areas ranging from consumer products to C-suite personal accounts and nonprofit organizations. Karrie now manages all U.S. accounts for Glidewell.
Ken Berley, DDS, J.D., DABDSM, FAGD
Dr. Ken Berley is a dentist/attorney with over 35 years of dental experience and more than two decades of legal experience. For the past 10 years, he has focused his practice on the treatment of sleep-related breathing disorders (SRBDs) and TMD. As the only DDS/J.D./diplomate of the American Board of Dental Sleep Medicine, Dr. Berley lectures and consults in the areas of risk management and the development of successful dental sleep medicine (DSM) practices. He has been published in Sleep Review magazine and other journals associated with SRBDs, and he has written numerous consent forms that are used in general and DSM practices. With his unique background, Dr. Berley provides consulting services for various insurance companies, and he actively defends and advises dentists who are facing legal challenges. He is the president of Dream Sleep Team, LLC, a consulting firm that offers DSM in-office training along with consent forms and documents to assist the DSM practice.
